Last Updated: 01/01/2023
Introduction
This website located at https://thesoltan.co.uk is operated by Soltan® Sun Protection. These Terms of Use govern your use of this site as a customer, visitor or user.
By accessing or using this website, you agree to be legally bound by these terms whether as a visitor or registered customer. Please read them carefully.
1. Use of Website
Subject to full compliance with these Terms of Use, we grant you permission to use this website for purchasing our products and obtaining the services provided. This non-exclusive, non-transferable, limited permission is revocable at any time.
The website content and products displayed herein are solely intended for consumers based in the United Kingdom. We make no representation that materials or content displayed are applicable or available for use outside the UK.
Restrictions on use:
- You must be 18 or older to purchase products through this website or use certain features.
- You must not use this site to copy/republish content, harvest information or infringe/violate our intellectual property rights or those of others.
- The website content may not be modified, copied, distributed, framed, republished, downloaded, scraped or displayed in any form without our express written consent.
2. User Accounts
You may need to create a user account to purchase products or access certain content on the website.
- You confirm any registration information provided is accurate and agree to update it when necessary to keep it current.
- Your login credentials (username/password) are personal to you and must be kept secure at all times.
- You are responsible for all use and activities carried out under your account. Please notify us immediately of any unauthorized use so we can take action.
- We reserve the right to suspend, restrict or terminate accounts at any time without notice if we have reasonable grounds, such as breach of these terms, illegal conduct or risk of harm to us, users or third parties.
3. Ordering Products
Legal terms :
- By placing an order, you represent you are legally capable of entering into contracts and at least 18 years old.
- Our acceptance of your order takes place on dispatch of the ordered items. We retain the right to decline any order without giving reasons.
- Prices and availability are subject to change without notice. Errors may occur, though we take care to avoid them.
- Order payments must be made upfront in full at the time of placing your order. We accept payment via credit/debit card or other online payment methods displayed.
4. Delivery
We aim to dispatch orders within 2 working days after receipt of payment. We will email a confirmation once shipped with tracking information.
Delivery estimates given at checkout refer to working days after dispatch and are based on standard delivery timescales. Delays are occasionally possible due to unforeseen factors.
If an error results in non-delivery, we will resend or refund at our discretion. Report any delivery issues to us as soon as possible so we can promptly investigate and resolve them.
5. Returns & Refunds
If you are unsatisfied with a product for any reason, you can return it for a full refund within 30 days of receipt provided it is unused and in original unopened packaging.
To request a return, email [email protected] or contact us by phone/post including your order number and reason for return. We will provide instructions and arrange collection or provide a pre-paid return label.
Once received and accepted, refunds will be issued within 14 days via original payment method. You are responsible for return shipping costs unless the return is due to our error. Sale items may have different return policies which will be stated at time of purchase.
6. Copyright & Trademarks
Unless indicated otherwise, all materials including text, graphics, logos, icons, images, downloads and software are the property of Soltan® Sun Protection or its content suppliers and protected by copyright, trademark and other intellectual property laws. You may not use, copy, distribute, modify, republish or create derivative works from this material without express permission.
7. Disclaimers
Content published on this website is for general information only. It is not intended as professional advice on which reliance should be placed. We try to provide quality information, but make no claims, promises or guarantees about accuracy, completeness or adequacy.
We disclaim any liability and responsibility arising from any reliance placed on content obtained from this site. No warranties of any kind implied, express or statutory are given in conjunction with the use of this website.
8. Limitation of Liability
To the fullest extent permitted by law, we exclude all representations, warranties, conditions and other terms relating to this website and its content. We will not be liable for any loss of profits, sales, business revenue, goodwill, data, income, anticipated savings or business opportunity, any loss or corruption of data or any indirect or consequential loss.
Our maximum aggregate liability relating to your use of this website shall not exceed the total amount paid by you to access or purchase products/services from this website.
Nothing in these terms shall limit or exclude liability for death or personal injury as a result of our negligence, fraud or any other liability that cannot be excluded by law.
9. Viruses & Security
We aim to keep this website virus and error-free, but cannot guarantee this will always be the case. You should use your own virus protection software.
You are prohibited from violating or attempting to circumvent the security of the website including:
- Accessing data not intended for you or logging into a server/account which you are not authorized to access
- Attempting to probe, scan or test website vulnerabilities or to breach security measures
- Attempting to interfere with services offered to any user, host or network
Violations may lead to criminal or civil liability under computer fraud and abuse laws. We reserve the right to report any such breaches to law enforcement authorities.
10. Indemnity
You agree to indemnify, defend and hold us harmless from all claims, liability and expenses arising from your use of this website including any violation of these terms and any infringement of proprietary, privacy or other third party rights. We reserve the right to assume exclusive defence and control of any matter otherwise subject to indemnity by you.
11. External Links
This site may contain links to third party websites. We are not responsible for the content, accuracy, policies or availability of information provided by linked sites. Links do not imply endorsement or association with content or owners of such sites. You access such links entirely at your own risk.
12. General Provisions
Applicable law: These terms shall be governed exclusively by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction.
Assignment: We may freely assign, transfer or subcontract any rights or obligations in these terms. You may not assign or transfer your rights without our prior written consent.
Severability: If any provision in these terms is found invalid or unenforceable by a court of competent jurisdiction, the invalidity will not affect the remainder of these terms, which will remain in full force and effect. The invalid terms shall be modified or partially enforced to the maximum extent permitted.
Waiver: Any failure by us to enforce these terms or remedies available shall not constitute waiver.
Entire agreement: These terms constitute the entire agreement between parties with respect to use of this website. They supersede any prior written or oral agreements.
Changes: We reserve the right to occasionally update these terms. Please check regularly to stay informed of any changes. We may notify users directly of significant changes, but you are advised to read this page each visit.
Contact us: For any queries relating to these terms, please email [email protected]
13. Cookie Policy
Our Cookie Policy available here outlines how we use cookies and similar technologies on this website.
14. Privacy Policy
Details of how we collect and handle any personal data when using this website are in our Privacy Policy available here.
By using this website and agreeing to these terms, you confirm you have read and consent to the practices in our Cookie Policy and Privacy Policy. If you have any concerns or objections to the content of these policies, you should not use this website.
